Originally posted by Tom
You have 35 in your inbox, but the system counts the messages in all of your folders, including Sent Items. Delete your outgoing messages, and see if that doesn't fix things.
A "Full PM Box" refers to a private message inbox on a messaging platform that has reached its storage limit and can no longer receive new messages.
Your PM Box can get full due to a combination of factors such as receiving a large number of messages, not deleting old messages, or the messaging platform having a limited storage capacity for private messages.
You will receive a notification or error message when attempting to receive new messages if your PM Box is full. You may also see a visual indicator on the messaging platform showing that your PM Box is at full capacity.
To empty your PM Box, you can either delete individual messages or use the "delete all" function, if available, to remove all messages at once. Some messaging platforms also have an option to archive old messages, freeing up space in your PM Box.
The storage capacity of your PM Box is typically determined by the messaging platform and cannot be increased. However, you can prevent your PM Box from getting full by regularly deleting old messages or archiving them to a different location.