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Apparently I "soft deleted" a pair of visitor messages. How do I do a true delete of visitor messages?
Soft deleting means that the messages are no longer viewable, but they are retained on the system should they need to be recovered. Users only have the permissions necessary to soft delete messages, however mentors can permanently delete them.Jeff Reid said:Apparently I "soft deleted" a pair of visitor messages. How do I do a true delete of visitor messages?
To delete a specific visitor message, you can click on the message and a delete button should appear. Click on the delete button and confirm the deletion to remove the message.
Yes, you can delete multiple visitor messages at once by selecting the messages you want to delete and clicking on the delete button. Confirm the deletion and all selected messages will be removed.
To delete all visitor messages from a specific user, you can go to their profile and click on the "Delete all messages" button. This will remove all messages left by that user on your profile.
No, once a visitor message is deleted, it cannot be recovered. It is important to double check before deleting any messages to avoid losing important information.
Yes, most platforms have a feature to filter visitor messages by date. You can select a specific time period and then delete all messages within that time frame. This is useful for cleaning up old messages or removing spam.