Social worker's 911 call from Josh Powell's home

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In summary: Though it's understandable that they were swamped with non emergency calls, the dispatcher should have paid more attention.
  • #1
Evo
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Wow, just wow. Where dig they dig up this 911 call person? The transcript is ridiculous. For people not aware of the case, Josh Powell was under investigation for murdering his wife. When his children showed up for a court supervised visit with their father, he locked the supervisor out, took his children to the garage where he attacked them with a hatchet, then blew them all up.

http://news.yahoo.com/social-workers-911-call-josh-powells-home-184948545.html;_ylt=Am2NzO0yXy.JP_xEA0ajhj6mWot4;_ylu=X3oDMTRvZzBxZXIxBGNjb2RlA2dtcHRvcDEwMDBwb29sd2lraXVwcmVzdARtaXQDTmV3cyBmb3IgeW91BHBrZwMyM2I3NzY5YS1lZmViLTMzZjYtOTgxNS1hMWJmNDAzMWVjOTMEcG9zAzQEc2VjA25ld3NfZm9yX3lvdQR2ZXIDZmQzYzA5ZDYtNTI4ZC0xMWUxLWFlNzctODMyOTFmMGNjODY5;_ylg=X3oDMTNoOGNlNTg5BGludGwDdXMEbGFuZwNlbi11cwRwc3RhaWQDMGE4ZWYyY2QtNmE4YS0zMDNiLWJlNjItMGM5OGI0ZDlkOGFmBHBzdGNhdANwb2xpdGljc3xkZXN0aW5hdGlvbjIwMTIEcHQDc3RvcnlwYWdlBHRlc3QD;_ylv=3
 
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  • #2
That's really sad, Evo. There aren't words to express how sad...
 
  • #3
The ball was dropped by so many people in this case it is awful.

I can remember having to make a 911 call when I was a kid, and I didn't have to go through any questioning like that! I do think the 911 operator needs to be fired, but I also think this shows how flawed their system has become. I understand how overwhelmed they can get from non emergency calls, so it is also easy to white wash his glaring mistake of missing vital details the case worker provided. The system needs to be revamped, IMHO.

I feel so bad for the Cox family, this should have been avoidable. Had police been immediately dispatched (vs 21 minutes later) may not have been quick enough to save those children, but it would be nice to know the dispatcher didn't behave this poorly. I feel awful for the Cox family. Chuck closed his business last year due to the emotional strain of his daughter being murdered, now this.
 
  • #4
The social worker showed remarkable poise -- perhaps s/he shouldn't have? Maybe the idiot 911 dispatcher would have paid more attention and/or dispatched police faster.

Last year, I got sideswiped on purpose by a guy who was road-raging who I stubbornly wouldn't let in. We both pulled over and I dialed 911. The dispatcher asked me if both cars were drive-able and I said yes -- if there were any injuries, no. Apparently, if the cars are drive-able and there are no injuries, the police won't come. I considered acting hysterical and scared (I was a little scared) to get the police to come anyway, but I didn't. Though it is beyond what should have been necessary, the social worker could have exaggerated the perceived danger to get a better response.
 
  • #5
russ_watters said:
The social worker showed remarkable poise -- perhaps s/he shouldn't have? Maybe the idiot 911 dispatcher would have paid more attention and/or dispatched police faster.

That is possible, but it is my impression that he was focusing on her saying "he closed the door in my face" instead of "he took the children" "I smell gasoline" "Josh Powell..." I can't imagine how anyone local can not have heard his name, but the guy could be very young and not pay attention to the news. He didn't listen at all. He just thought this lady was complaining. Well, that is my opinion...

And how does an intentional road rage accident not have the driver ticketed and/or thrown in jail? That is really messed up, Russ.
 
  • #6
The social worker failed to communicate the most important information first. You can't make a 911 dispatcher wait for the punchline...you've got to come right out and say what's going on.
 
  • #7
Ben Niehoff said:
The social worker failed to communicate the most important information first. You can't make a 911 dispatcher wait for the punchline...you've got to come right out and say what's going on.

Looking at the transcript he did. What should he have said?
 
  • #8
How they play 20 questions in Washington state:

SOCIAL WORKER: Hey, I'm on a supervised visitation for a court ordered visit and something really weird is happened. The kids went into the house and the parent, the biological parent, his name is Josh Powell, will not let me in the door. What should I do?

18 questions later.
911 OPERATOR: Alright, now it's clear.

Actually, the 911 operator did a fair job, it only took 18 questions. Here's how we play the game in South Jersey:

SOCIAL WORKER: I have good reason to believe that a child's safety is in danger. Please send a squad car right away.
911 OPERATOR: Clear.
 
  • #9
Yes, she was experiencing fear/anxiety and wasn't clear from the get go. But once she said "I smell gasoline" that guy should have listened to her. Maybe she thought the name Josh Powell in the beginning was enough, but the guy hadn't heard the name before?
 
  • #10
Breaking news that the dispatcher did not know the name "Josh Powell" should have raised red flags. He had no knowledge of the background.

http://www.komonews.com/news/local/911-dispatcher-on-Powell-call-Case-a-nightmare--139127494.html
 
  • #11
That 911 call wasn't the only dreadful thing about this case. It's been just completely tragic, from beginning to end.

Beginning: The dad apparently killed the mom, but police have not been able to make the case. No body has been found.

Middle: Police arrested the grandfather, who lived with the dad and kids, on child porn charges.

Near end: The dad killed the kids and himself.

End: Westboro Baptist Church announced they were going to picket the kids' funeral because Washington State is about to legalize gay marriage. They later announced that they would not - good thing, as I think lots of folks around here were ready to take matters into their own hands.

RIP, kids (and mom).
 

Related to Social worker's 911 call from Josh Powell's home

1. What happened during the social worker's 911 call from Josh Powell's home?

During the 911 call, the social worker reported that she and the children's father, Josh Powell, were in the home alone when he suddenly locked her out and would not let her back in. She also reported smelling gas and hearing the children crying inside the house.

2. Why was the social worker at Josh Powell's home in the first place?

The social worker was at Josh Powell's home to conduct a court-ordered supervised visitation between him and his two sons. Josh Powell was a suspect in the disappearance of his wife, and the visitation was part of the ongoing investigation.

3. What was the outcome of the 911 call and visitation at Josh Powell's home?

The police arrived at the scene and were able to break down the door and enter the home. They found Josh Powell and his two sons dead from carbon monoxide poisoning. The social worker was unharmed.

4. Was there any warning signs or red flags before the 911 call?

There were several warning signs leading up to the 911 call, including Josh Powell's odd behavior during the visitation, his previous history of violence and mental health issues, and the fact that he was a suspect in his wife's disappearance. The social worker also reported that he had set up the visitation in an isolated area and did not allow her to bring a cell phone or call for help.

5. What changes have been made to prevent similar incidents from happening in the future?

Following this tragic event, there have been changes made to the system of supervised visitation to ensure the safety of both the social workers and the families involved. These changes include increased training for social workers, implementing safety protocols, and stricter guidelines for supervised visitations. Additionally, there have been efforts to raise awareness about domestic violence and mental health issues to prevent future tragedies.

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