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All day the chat has been a blank white page for me. Is anyone else having this problem?
Matterwave said:I think it was the cookies thing...I cleared cookies and it worked.
The chat may not be working due to technical issues on the server or with the application itself. It could also be a result of a recent update or maintenance being performed.
Yes, there are a few potential solutions for fixing the issue. First, try refreshing the page or restarting the application. If that doesn't work, check for any updates or try clearing your browser's cache. If the problem persists, contact the technical support team for assistance.
The duration of the chat not working can vary depending on the cause of the issue. If it is a technical problem, it may take a few hours to resolve. If it is related to updates or maintenance, it could be longer. It is best to check with the technical support team for an estimated timeline.
No, if the chat is not working, you will not be able to receive or send messages. However, once the issue is resolved, any messages that were sent during the downtime should appear in your inbox.
This can vary depending on the application and its maintenance schedule. However, all-day issues are typically rare and should not occur frequently. If you are experiencing this problem frequently, it is best to contact the technical support team for further assistance.